- All Clean Popo appointments have a 1-hour arrival window. For example, reserving an 8:30am appointment time means our team will arrive between 8:30am - 9:30am.
- 48 hours prior notice is required to cancel or change your appointment. A 50% "late cancellation fee" may be applied for cancellations or changes made to appointments with less than 48 hours notice as it is rarely possible to rebook the slot with less than 48 hours notice.
- Our team will only be able to stay as long as our availability allows. If are unsure of how long you appointment should be booked for, please feel free to reach out to us via email at [email protected] or by calling (201) 690-7030.
- Reservations made via the online booking tool are reservation requests only and are not considered officially booked until approved by a member of our team. This process usually happens in no more than 12 hours.
- Generally most 1 bedroom/1 bathroom spaces can be cleaned in 2 hours. Homes with 2 or more bathrooms and upwards of 1000 sq ft generally require at least a 3 hour appointment for a thorough cleaning.