I'm disappointed with my cleaning service. Now what?

Our primary goal is complete client satisfaction, and although we have lots of fans the truth is that from time to time things just don't go the way they should. Whether expectations are misaligned, an important area that required cleaning was missed, or the team was unable to arrive during the booked arrival window, one of the unfortunate realities of the cleaning business, or any business for that matter, is that things do and will occasionally go wrong. 

With that in mind, the Clean Popo operations team makes every effort reduce the number of incidents to an absolute minimum. Furthermore, when incidents do occur, we like to go the extra mile to make things right. Whether that means coming back to do a touch up cleaning service, finding another Clean Popo housekeeping team that better suits your needs, or coming up with a creative solution, we believe the resolution is of the utmost importance!

Clean Popo was founded and is operated by three ex-Five Star NYC hotel employees who have taken what they have learned about customer service from this competitive and fast paced industry, and applied it to the residential and commercial cleaning business. Want to see what a Five Star housekeeping experience looks like? Give us a Call or use our Easy Contact Form 24 hours a day.

Looking forward to hearing from you!

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